Aggieland Gutters
Privacy Policy
Effective Date: September 17, 2026
Aggieland Gutters respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Aggieland Gutters collects, uses, shares, and protects information when you contact us, request an estimate, schedule service, communicate with us by phone, email, or text message, use our website, or otherwise do business with us.
1. Information We Collect
- Name
- Phone number
- Email address
- Service or property address
- Billing information
- Information about your property or requested services
- Photos, measurements, plans, drawings, and other project information
- Estimate, scheduling, job, invoice, and payment information
- Communications you have with Aggieland Gutters, including emails, text messages, phone calls, and messages submitted through our website or customer-management systems
We collect only information reasonably necessary to communicate with customers, provide our services, operate our business, and maintain appropriate business records.
2. How We Collect Information
We may collect information when you:
- Call or text Aggieland Gutters
- Request an estimate or service
- Submit information through our website
- Send us an email
- Schedule an appointment
- Approve a quote or estimate
- Make a payment
- Communicate with us through Jobber or another service provider
- Interact with an automated or AI-assisted communication service used by Aggieland Gutters
3. How We Use Your Information
Aggieland Gutters may use your information to:
- Respond to questions and service requests
- Prepare and send estimates or quotes
- Schedule estimates, installations, repairs, cleanings, and other services
- Send appointment confirmations and scheduling updates
- Communicate about weather delays or changes to scheduled work
- Provide customer service
- Send invoices and process payments
- Maintain job and customer records
- Provide warranty or service-related support
- Follow up regarding estimates, jobs, invoices, or customer inquiries
- Improve our business operations and customer service
- Protect against fraud, misuse, or security issues
- Comply with applicable legal and regulatory requirements
4. Phone Calls, AI, and Automated Communication Services
Aggieland Gutters may use artificial intelligence, automated answering systems, virtual receptionists, transcription services, and other communication technologies to assist with answering phone calls, responding to customer inquiries, collecting information, scheduling, customer service, and managing customer records.
Information you provide during these interactions may be processed by service providers working on behalf of
Aggieland Gutters.
When applicable, calls may be recorded or transcribed for customer service, documentation, scheduling, training, quality assurance, or related business purposes. Callers may receive notice that a call is being recorded or processed using automated or AI-assisted technology.
Customers should not provide highly sensitive personal information during a call, text message, or AI-assisted interaction unless it is reasonably necessary for the requested service.
5. Text Messages and SMS
If you provide Aggieland Gutters with your mobile phone number and consent to receive text messages, we may use text messaging to communicate with you regarding:
- Estimate requests
- Appointments
- Scheduling and arrival information
- Project updates
- Questions about your property or requested services
- Quotes and invoices
- Payment-related communications
- Customer service
- Other communications related to services you requested from Aggieland Gutters
Message frequency varies depending on your interaction with Aggieland Gutters. Message and data rates may apply.
You may opt out of receiving text messages by replying STOP to a message. You may contact Aggieland Gutters if you need assistance with our text-message communications.
Consent to receive text messages is not a condition of purchasing services from Aggieland Gutters.
Mobile information and text-message consent will not be sold or shared with third parties for their own marketing or promotional purposes. Information may be shared with service providers when necessary to deliver or support our communications and services.
6. Jobber
Aggieland Gutters uses Jobber as a customer-management and business-management platform. Information provided to Aggieland Gutters may be entered into or processed through Jobber for purposes such as:
- Customer management
- Estimates and quotes
- Scheduling
- Job management
- Customer communications
- Text messaging
- Invoicing
- Payment processing
- Recordkeeping
Jobber and its service providers may process information according to their own privacy and security practices.
7. Third-Party Service Providers
Aggieland Gutters may use third-party companies and technology providers to help operate our business. These may include:
- Customer-management software
- Scheduling systems
- AI or automated answering services
- Phone and text-message providers
- Email providers
- Website and hosting providers
- Payment processors
- Accounting or business-management services
We may provide these service providers with information reasonably necessary for them to perform services on our behalf.
Aggieland Gutters does not sell customers’ personal information.
8. Payment Information
Payments may be processed through third-party payment processors. Aggieland Gutters does not intentionally store complete credit or debit card information when that information is handled directly by a payment-processing provider.
Payment information may be subject to the privacy and security practices of the payment processor used to complete the transaction.
9. Website Information and Cookies
Our website may automatically collect limited technical information, such as:
- IP address
- Browser or device type
- Pages visited
- Website usage information
Our website or service providers may use cookies or similar technologies to operate the website, understand website traffic, improve functionality, and improve the customer experience.
10. How We Protect Information
Aggieland Gutters takes reasonable administrative and technical measures to protect customer information from unauthorized access, loss, misuse, or disclosure.
However, no internet, electronic communication, or data-storage system can be guaranteed to be completely secure.
11. Information Retention
We may retain customer and project information for as long as reasonably necessary for business operations, accounting, customer service, warranty records, dispute resolution, legal requirements, or other legitimate business purposes.
12. Your Privacy Choices
You may contact Aggieland Gutters to:
- Ask questions about information we maintain about you
- Request correction of inaccurate contact information
- Request deletion of certain information when appropriate
- Opt out of certain communications
Some information may need to be retained for legitimate business, accounting, contractual, warranty, or legal purposes.
13. Children’s Privacy
Aggieland Gutters’ services are intended for property owners, property managers, contractors, businesses, and other customers seeking gutter and related property services. We do not knowingly collect personal information from children under 13 through our business services.
14. Changes to This Privacy Policy
Aggieland Gutters may update this Privacy Policy as our business, technology, or legal requirements change.
When changes are made, the updated Privacy Policy will be posted on our website with a revised effective date.
15. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Aggieland Gutters
Bryan-College Station, Texas
Email: [email protected]
Phone: 979.820.0516
Aggieland Gutters
Terms & Conditions
Effective Date: September 17, 2026
These Terms & Conditions govern communications and services provided by Aggieland Gutters. By requesting an estimate, scheduling service, approving work, communicating with Aggieland Gutters, or otherwise using our services, you acknowledge these Terms & Conditions as applicable to your interaction with our business.
1. Business Information
Aggieland Gutters
Bryan-College Station, Texas
Email: [email protected]
Phone: 979.820.0516
Aggieland Gutters provides gutter installation, gutter cleaning, gutter repair, gutter protection, downspout services, and related exterior property services.
2. Estimates and Quotes
Estimates and quotes are based on the information available to Aggieland Gutters at the time they are prepared.
Conditions discovered during an onsite inspection or after work begins may require changes to the original scope or price. Additional work will be communicated to the customer when appropriate.
Quotes may be subject to expiration dates or changes in material pricing as stated on the individual quote.
3. Scheduling
Scheduled dates and times may be affected by weather, job conditions, material availability, equipment issues, delays on previous projects, and other circumstances outside our reasonable control.
Aggieland Gutters may reschedule work when conditions make installation or service unsafe or unsuitable.
4. Customer Communications
Customers may communicate with Aggieland Gutters by telephone, text message, email, website forms, Jobber, or other communication methods made available by Aggieland Gutters.
Aggieland Gutters may use automated systems or AI-assisted technology to help answer calls, respond to inquiries, collect information, schedule services, and manage customer communications.
Calls may be recorded or transcribed for customer service, documentation, scheduling, training, quality assurance, or related business purposes. When applicable, callers will be notified that recording or automated processing may occur.
5. SMS/Text Messaging Terms
By providing your mobile phone number and consenting to receive text messages from Aggieland Gutters, you agree that Aggieland Gutters may send text messages related to your inquiry or services.
Messages may include:
- Estimate and quote communications
- Appointment confirmations
- Scheduling and arrival notifications
- Weather-delay and rescheduling notices
- Project updates
- Customer-service communications
- Invoice and payment-related notifications
- Follow-up communications related to requested services
Message frequency varies depending on your interaction with Aggieland Gutters.
Message and data rates may apply
You may opt out of text messages at any time by replying STOP.
For assistance regarding text-message communications, contact Aggieland Gutters at [email protected] or the business phone number listed above.
Consent to receive text messages is not a condition of purchasing services from Aggieland Gutters.
Mobile information and SMS consent will not be sold or shared with third parties for their own marketing or promotional purposes. Information may be provided to service providers as necessary to operate our messaging and customer-service systems.
6. Website and Contact-Form Consent
When a customer voluntarily provides a telephone number through an Aggieland Gutters website form or other online request form that contains SMS consent language, the customer agrees to receive text messages from Aggieland Gutters as described in that consent disclosure.
Message and data rates may apply. Message frequency varies.
Customers may opt out by replying STOP.
7. Third-Party Services
Aggieland Gutters may use third-party services, including Jobber, payment processors, phone and messaging providers, AI-assisted services, website providers, and other technology providers to operate our business.
Use of these services may require customer information to be processed by those providers for purposes such as scheduling, communication, invoicing, payments, recordkeeping, and customer service.
For additional information regarding how Aggieland Gutters handles personal information, please review our Privacy Policy.
8. Payments
Payment terms will be stated on the applicable estimate, quote, invoice, contract, or other agreement.
Customers are responsible for amounts due for services they authorize and receive.
Any applicable payment-processing or credit-card fees will be disclosed when applicable.
9. Changes to Services
Changes requested by the customer after a quote has been accepted may result in additional charges.
If Aggieland Gutters discovers conditions that materially affect the scope of work, we may stop work and contact the customer before proceeding with additional work.
10. Property Access
The customer is responsible for providing reasonable and safe access to areas necessary for estimates and approved work.
Customers should notify Aggieland Gutters of locked gates, aggressive animals, hazardous conditions, underground systems, or other conditions that could interfere with or create a risk during the work.
11. Warranties
Any warranty applicable to gutter installation, repairs, or other services will be governed by the warranty terms provided with the applicable estimate, contract, invoice, or service documentation.
Damage caused by weather, hail, structural problems, roofing issues, customer modifications, third-party work, or conditions outside the scope of Aggieland Gutters’ work may not be covered.
12. Customer Responsibilities
Customers are responsible for providing accurate information regarding their property and requested services.
Customers should notify Aggieland Gutters of known conditions that could affect the work, including access restrictions, underground drainage systems, roof or fascia problems, electrical hazards, animals, or other relevant property conditions.
13. Privacy
Customer information is handled according to the Aggieland Gutters Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect customer information, including information provided through phone calls and text messages.
14. Changes to These Terms
Aggieland Gutters may update these Terms & Conditions periodically to reflect changes in our services, communication practices, technology, or applicable requirements.
The current version will be posted on our website with its effective date.
15. Contact
Questions regarding these Terms & Conditions may be directed to:
Aggieland Gutters
Bryan-College Station, Texas
Email: [email protected]
Phone: 979.820.0516